We realize that you trust C.O. Bigelow with your personal information, and we have security measures in place to protect that information. We use industry-standard Secure Sockets Layer (“SSL”) authentication to ensure the confidentiality of online purchases at C.O. Bigelow. This encryption standard helps protect third parties from intercepting your vital personal information. We will never display your full credit card number; only the last 4 digits for identification purposes. Our site is McAfee certified as a safe place to shop and we are scanned on a daily basis. We feel confident that we provide a very strong level of security. Nevertheless, because we cannot control the potential unlawful activities of third parties, information is always transmitted at your own risk.
HIPAA Compliance-Offer to Counsel
C.O. Bigelow (including BigelowChemists.com and BigelowSurgical.com) is a licensed US pharmacy. We offer an industry leading 90-day return policy with no restocking fees and only sell products which are FDA approved and legal in the United States. We’re committed to 100% customer satisfaction. If for any reason, you are dissatisfied with your purchase, our service, or our website, we will listen to your suggestions and do the best we can to accommodate your request.
Offer to Counsel: If you have any questions regarding your prescription or any other medication, please feel free to contact us at www.bigelowchemists.com or at 1-212-533-2700. Regular pharmacy hours are Monday-Friday, 7:30 AM – 9:00 PM EST, Saturday 8:00 AM-7:00 AM, EST and Sunday 8:30 AM – 5:30 PM EST.
Health Insurance Portability & Accountability Act:
BigelowSurgical.com is committed to protecting your privacy. As a healthcare provider, we know that your trust in us is of central importance. This policy discloses our information use and policies and procedures in detail. Please read it to learn more about the ways we protect the information we collect and to find out how you can limit the information about you that is shared. If BigelowSurgical.com should change its information practices, we will provide you notice of any material changes.
Strict Security Measures:
BigelowSurgical.com takes the security of information very seriously and has established security standards and procedures to prevent unauthorized access to patient information. We maintain physical, electronic, and procedural safeguards to comply with federal standards to guard patient information.
Uses and Disclosures of Health Information:
In most cases, you have the right to look at or get a copy of health information about you that we use to make decisions about your care. You also have the right to receive a list of instances where we have disclosed health information about you for reasons other than treatment, payment, or related administrative purposes. If you believe that information in your record is incorrect or if important information is missing, you have the right to request that we correct or add the missing information. We will take precautions to prevent inappropriate or non-essential use or distribution of patient information when transmitted via the Internet and while the pharmacy possesses such information. You may request in writing that we not use or disclose your information for treatment payment and administrative purposes except when specifically authorized by you, when required by law, or in emergencies. We will consider your request but are not legally required to accept it. You also have the right to request communications of PHI by alternative means or at alternative locations.
Complaints: If you are concerned that we have violated your privacy rights or you disagree with a decision we made about access or correction to your record, you may contact the person listed below. You may also send a written complaint to the U.S. Department of Health and Human Services. The person listed below can provide you with the appropriate address upon request. If you decide to contact the undersigned person with a complaint, or if you send a written complaint to the U. S. Department of Health and Human Services, you will not suffer any retaliation. Our Legal Duty: We are required by law to protect the privacy of your information, provide this notice of our information practices, and follow the information practices that are described in this notice. If you have any questions or complaints, please contact Bruce Schreiber, Rph at C.O. Bigelow Chemist at 1-212-533-2700.